FAQ
Everything you need to know about AgentPing.
AgentPing is a phone-call alerting service for AI agents. It calls you when your agent is done, stuck, fails, or needs approval — so you don't miss critical moments buried in Slack, Telegram, or email.
Below you'll find answers about what AgentPing does, how it compares to other tools, phone setup tips, keypad behavior, and plan limits.
About AgentPing
What does AgentPing do?
AgentPing is a phone-call alerting service for AI agents. When your agent finishes a task, gets stuck, fails, or needs your approval, AgentPing calls your verified phone number so you never miss the moment.
It includes automatic retries, quiet-hours support, and keypad-based acknowledgement — all triggered by a single API call from your agent.
How is AgentPing different from Slack or Telegram notifications?
Slack and Telegram messages are easy to miss — they sit in a feed alongside dozens of other conversations. AgentPing uses a real phone call, which is much harder to ignore.
It also retries if you don't pick up, respects quiet hours for non-critical alerts, and lets you acknowledge or snooze directly from your phone's keypad. See the full comparison. It's designed for the moments where a missed notification has a real cost.
Which AI agents can use AgentPing?
Any AI agent that can make an HTTP request can use AgentPing. There are ready-made integrations for Claude Code (installable skill) and OpenClaw (one-command install from ClawHub), plus Python and TypeScript SDKs.
You can also call the REST API directly from any agent, script, or automation platform like n8n or Dify.
Can AgentPing call me when Claude Code needs approval?
Yes. You can install the AgentPing skill in Claude Code. Once installed, you can say things like "call me before you deploy" or "call me if you need me" and Claude Code will trigger a phone call through AgentPing whenever it reaches a point that requires your input.
Setup takes about 60 seconds — install the skill and set your API key as an environment variable.
Can AgentPing call me if an agent fails or gets stuck?
Yes. Your agent can send an alert to AgentPing whenever it encounters a failure, error, or blocker. AgentPing will call your phone immediately with the details.
If you don't pick up, it retries automatically based on your plan. This works for any agent that can make an API call — Claude Code, OpenClaw, custom scripts, or CI/CD pipelines.
Why use a phone call instead of push notifications?
Push notifications are silent, easy to swipe away, and often lost in notification overload. A phone call is an active interruption — your phone actually rings, even in your pocket.
AgentPing retries if you miss it, and you can acknowledge or snooze from the keypad without opening any app. For truly urgent moments, a phone call is the most reliable way to get your attention. See the full comparison.
Is AgentPing for individual developers or teams?
AgentPing is primarily designed for individual developers and solo operators who run AI agents. It calls your own pre-verified phone number — it's not a team paging system.
Think of it as a personal escalation layer: your agent calls you when it needs you, not a shared on-call rotation.
How fast does the phone call happen after an event?
Typically within a few seconds of the API call. Your agent sends a request to AgentPing, and the call is placed almost immediately through Twilio's telephony network.
For approval-style alerts, you can configure a delay (e.g. 5 minutes) to give yourself time to see the message in chat first before escalating to a call.
Does AgentPing work for unattended automations?
Yes, and that's one of the main use cases. If you're running overnight batch jobs, long CI/CD pipelines, or background agents, AgentPing can call you when something finishes, fails, or needs your decision — even if you're away from your computer.
Critical alerts can bypass quiet hours so you're reachable when it truly matters.
What is "PagerDuty for AI agents"?
"PagerDuty for AI agents" describes what AgentPing does: it's an escalation service that ensures AI agents can reliably reach a human when needed.
Unlike PagerDuty, which is built for team incident management with on-call rotations and runbooks, AgentPing is purpose-built for individual developers running AI agents. It's simpler, faster to set up, and focused on the agent-to-human escalation loop. See the full comparison.
How do I avoid missing Slack notifications from long-running agents?
Add AgentPing as a fallback. When your agent finishes a long task or gets stuck, it sends a one-line API call to AgentPing. Your phone rings. If you don't pick up, it retries. You can acknowledge from the keypad without opening Slack at all.
This way, Slack remains your primary channel, but you have a reliable phone-call escalation path for the messages you truly can't afford to miss. Learn more about how they work together.
How much does AgentPing cost?
AgentPing has a free plan with 10 alerts per month and 5 call minutes — enough to test the full loop. The Starter plan is $9/month (300 alerts, 120 call minutes, up to 3 phones), and the Pro plan is $29/month (2,000 alerts, 500 call minutes, up to 10 phones).
There's no time limit on the free plan and no credit card required to start.
Setup & Troubleshooting
Why didn't I receive the call?
There are a few common reasons a call might not ring through:
- Do Not Disturb is on. Most phones silence unknown callers by default when DND is enabled. See the setup guides below to allow AgentPing through.
- Your carrier flagged the call as spam. Some carriers and phone apps (Hiya, Truecaller, etc.) aggressively filter calls from numbers not in your contacts. Saving the AgentPing number as a contact fixes this.
- The AgentPing number isn't saved in your contacts. Saving it ensures your phone recognizes the caller and lets it through spam filters and DND exceptions.
How do I make sure AgentPing calls get through Do Not Disturb?
The most reliable method across both iPhone and Android is to save the AgentPing number as a contact and then mark that contact as a Favorite (iPhone) or Star it (Android). Both platforms let you allow calls from Favorites/Starred contacts even while DND is active.
See the platform-specific guides below for step-by-step instructions.
How do I set up my iPhone to receive AgentPing calls?
- Save the contact. Create a new contact named "AgentPing" with the number +1 (350) 900-8366.
- Add to Favorites. Open the contact, tap Add to Favorites, and choose Call.
- Check Focus / Do Not Disturb settings. Go to Settings → Focus → Do Not Disturb (or your active Focus mode) → People → make sure Allow Calls From is set to Favorites or All Contacts.
- Repeated Calls (automatic). iOS has a built-in "Allow Repeated Calls" setting that lets a second call from the same number through within 3 minutes. AgentPing's critical severity retries automatically, so this feature works in your favor even without any extra setup.
How do I set up my Android phone to receive AgentPing calls?
- Save the contact. Create a new contact named "AgentPing" with the number +1 (350) 900-8366.
- Star the contact. Open the contact and tap the star icon to mark it as a Starred contact.
- Check Do Not Disturb exceptions. Go to Settings → Sound & vibration → Do Not Disturb → People → Calls and set it to allow calls from Starred contacts.
- Repeat callers (automatic). Android's DND has an "Allow repeat callers" option that lets a call through if the same number calls twice within 15 minutes. AgentPing's retry behavior on critical alerts takes advantage of this automatically.
What if my phone shows AgentPing calls as spam?
Some carriers and call-screening apps may flag unfamiliar numbers. To fix this:
- Save the AgentPing number as a contact. This is the single most effective step. Once the number is in your contacts, most spam filters will stop flagging it.
- Mark as "Not Spam." If you see a spam warning in your call log or phone app, tap it and report the number as not spam. On the Google Phone app, open the call details and select Not spam.
What number will AgentPing call me from?
AgentPing currently uses a single dedicated number per region. All calls from AgentPing come from this number:
| Region | Number | Status |
|---|---|---|
| United States | +1 (350) 900-8366 | Active |
| United Kingdom / EU | +44 7463 580099 | Active |
We route through Twilio's telephony network. The call originates from our Cloud Run backend, is handed to Twilio, and Twilio places the call to your verified phone number. The caller ID will always show the AgentPing number above.
What do the keypad options mean during a call?
When AgentPing calls you, a voice message reads your alert. You can respond using your phone's keypad:
| Key | Action |
|---|---|
| 0 | Acknowledge — marks the alert as handled and stops any further retries. |
| 1 | Snooze 5 minutes — AgentPing will call you again after 5 minutes if the alert is still unacknowledged. |
| 2–120 | Custom snooze — enter a number of minutes (e.g. press 15 then #) to snooze for that duration. |
What happens if I snooze an alert?
When you snooze an alert (via keypad during a call), AgentPing pauses retries for the duration you chose. Once the snooze period expires, if the alert has not been acknowledged, AgentPing will resume its escalation sequence and call you again.
Snoozing does not count as acknowledging. The alert stays open and your agent will still see it as unresolved until you explicitly acknowledge it.
What are the plan limits?
AgentPing offers three plans:
| Plan | Alerts / month | Call minutes / month |
|---|---|---|
| Free | 10 | 5 |
| Starter | 300 | 120 |
| Pro | 2,000 | 500 |
When you hit your alert or call-minute limit, new alerts will still be logged but calls will not be placed until the next billing cycle. You can view your current usage on the dashboard.